Privacy policy

This Privacy Policy is developed in accordance with Law no. 677/2001 on the protection of individuals, regarding the processing of personal data and the free circulation of such data in order to provide detailed information to the individuals whose personal data is processed by the Administrator in the context operating of the www.KeyStay.com website.

The www.KeyStay.com website administrator collects personal data from its users in the following ways: Directly from users, from the traffic reports recorded by the server hosting the KeyStay.com website, as well as through cookies.

The Administrator uses the personal data collected for the following purposes, depending on the type of information collected:

-Information provided directly by the user when setting up the host or guest account: This information is used for the purpose of verifying the identity for the use of the services, managing the reservations, collecting the accommodation fees, on behalf of the hosts; collecting the amounts related to the additional services you receive during the accommodation, evaluating the services offered, for advertising, marketing and communication.

For this purpose, some or all of the following categories of personal data are processed by the Administrator: Name and surname, date of birth, telephone, home or residence address, email, password.

-Information collected directly from users from the traffic report of the Administrator’s server: This type of information helps the Administrator improve the services offered to its users, enabling the Administrator to identify sections of the Site that are of interest to users or for the purpose of safe administration of the information system, for the purpose of avoiding criminal activity, and last but not least, for communicating anonymous user transfer data to advertising providers;

For this purpose, the Administrator may collect data such as IP address, time of visit, place of access, name and version of Internet browser, operating system, Including other technical parameters provided by the Internet browser through which access to the www.KeyStay.com website is made.

-Information collected directly from users through cookies: The Administrator uses cookies to allow the use of the Services by users and to obtain statistical information that allows the improvement of the services offered. More information and explanations on cookies and how they are used can be found at the following link: https://www.apti.ro/cookies/.

By communicating your personal data to the Administrator in order to create an account and/or communicate data on the Site to order products or services or participate in promotional campaigns, you declare that you unconditionally accept to include your personal data in the Administrator’s database and you give your express and unequivocal consent that all such personal data will be stored, used and processed by the Administrator for the purposes mentioned above The Administrator will not transfer personal data to third parties, except for the prior and express consent of the users.

According to the requirements of Law no. 677/2001 on personal protection regarding the processing of personal data and the free circulation of such data, the Site Administrator has the obligation to manage personal data safely and only for the specified purposes that users provide.

Refusal to communicate your data to the Administrator or the communication of fictitious data will lead to the impossibility of creating the account and consequently to the impossibility of being a beneficiary of the services offered by the site KeyStay.com.

In order to complete reservations, personal data will be transmitted mainly to the host where you made your reservation. This information may include the name, contact details, payment details, names of other travelers, as well as any preferences mentioned in the booking process.

The Administrator will not use the personal data provided for the purpose of sending unsolicited commercial messages. Users can opt-in to receive emails from the Administrator about current offers, congratulations or other special messages.

In order to achieve one or more of the mentioned purposes, the Administrator may disclose personal data to several recipients in the following categories: Processors of the Administrator, contractual partners of the Administrator (product providers, courier services, payment / banking services, insurers), central / local public authorities; The public (in the case of the winners of the lotteries / raffles organized by the Administrator).

The Administrator will be able to provide some of the personal data to companies with whom they are in partnership relationships necessary to carry out the services agreed by the User, but only after concluding contracts that guarantee the safe and confidential retention of the data provided.

According to Law no. 677/2001, the User benefits from the right of access, the right to intervene on the data, the right not to be subject to an automated individual decision and the right to appeal to justice. At the same time, the User has the right to object to further processing of personal data and to request their deletion.

In order to exercise these rights and for any additional details regarding the processing of personal data by the Administrator, the people interested may address in writing to the Administrator at: contact@keystay.com to the attention of the legal department. The right of the data subject to appeal to justice is also recognized.

The user agrees that the request for deletion of personal data from the Site will be followed by the deletion of the account and the impossibility to access and/or use the services provided by the Administrator.